Returns & Exchanges

At Premium Lounge, we want you to be completely satisfied with your luxury purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your selection isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original designer packaging and securely seal the box to ensure the products remain in pristine condition during transit.

• 3.
  Attach the Shipping Label

  Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; we will notify you once your refund has been processed.